I was stunned by the incredibly prompt responses to issues, the knowledgeable staff, and their kind and understanding personalities.
We (Reading Nephrology) transferred our IT services to Feeser, from another well-known, established company in the area. I was stunned by the incredibly prompt responses to issues, the knowledgeable staff, and their kind and understanding personalities. There has NEVER been a time where I had to wait for problem resolution, nor left scratching my head saying “now what”. The customer service is excellent, IT transitions are seamless and never disruptive and the staff treats us almost as if they have known us forever. My husband’s practice (Campanella Eye Associates) also uses Feeser, so for me, it’s like one big, happy family! I could not recommend them enough!!
Kimberly A. Campanella Office Administrator
When you call you are treated as though you are the most important person they will talk to that day.
We have been clients of Feeser since 2018, and we couldn't be happier with the service they provide. Not only do they handle all of the issues that are vital to maintaining the security of our database at our dental office, but they also answer questions that might seem simple to most people, and they do it in a way that doesn't make the person asking feel computer illiterate. They're prompt with returning calls which is very appreciated. They also handle our yearly Risk Assessment Report for HIPPA and make a process that seems daunting streamlined and simple to understand. Everyone in the company is knowledgeable and also very friendly - when you call you are treated as though you are the most important person they will talk to that day. We highly recommend this company to anyone who is looking for an IT group you can trust and who will always take care of any needs you have, whether simple or complex.
It is fast and easy to communicate with the Feeser techs by phone or via email and their customer service is excellent.
We hired Feeser IT when we found ourselves in a difficult situation with our previous IT company. With patience and tenacity, the Feeser techs sorted out significant, challenging problems we were having. It wasn’t long before we were set up, organized, and able to run our practice without internet interruptions and laptop failures. It is fast and easy to communicate with the Feeser techs by phone or via email and their customer service is excellent. We always feel supported. When we have a normal issue here and there, the techs are on top of it and problems are resolved. Feeser has also assisted me with completing a HIPAA security assessment, identifying areas requiring improvement and saving me time and frustration. Last year we moved our practice to a new office and Feeser techs were on site working diligently to get us set up and ready to see patients the next day.
Offers outstanding advice and service for our continually expanding network.
Feeser IT is extremely knowledgeable of all things IT, local, cloud, web, and offers outstanding advice and service for our continually expanding network. Each employee is kind, easy to work with, and committed to seeing every job through to the finish. Before FeeserIT, we did all our tech in-house, which took time and resources away from doing other important ministries. Now, knowing that FeeserIT has us covered, we are able to do our jobs more efficiently, effectively, and effortlessly. We are thankful for FeeserIT and their excellent service.
Rev. Eddie Cameron, Associate Pastor
Feeser IT has been critical in helping the Rescue Mission work more efficiently.
The team at Feeser IT has been critical in helping the Rescue Mission work more efficiently. We can always rely on them to answer our call and help us troubleshoot any problems we experience. Their faithful service had allowed us to spend less time with technology-related tasks and more time serving our homeless clients for the glory and praise of Jesus Christ.
John Muckridge, President/CEO
Reliable and responds quickly when needs arise.
Feeser IT is reliable and responds quickly when needs arise. I feel the security for our medical records (HIPAA) is very good. I feel confident that Feeser has taken this issue seriously and has provided the security needed for our medical practice. I would highly recommend Feeser IT. They are professional and on top of the needs of today's IT world. An example of the customer service of Feeser would be when my computer wouldn't boot up one morning. I called Feeser and they came that same day (they are 2 hours away from our office) to work on it. The computer was unrepairable and by the next day they had everything transferred to a new computer and I was set to go.
Shirley Dailey, Office Administrator
There is no waiting days for Feeser IT to get back to you.
We have been working with Feeser for over a decade, and we love working with an IT firm that listens to our concerns and provides us with fast solutions to all our technical problems. There is no waiting days for Feeser IT to get back to you, they are always there to resolve the issue even past normal business hours. Either over the phone with Ivan and Brandon or in-person with Jesse or Mike, Feeser IT gets it done. Our practice has multiple locations and when we were in the need for upgrades of our PCs and Laptops Feeser was there to provide excellent service. The team at Feeser is fantastic, there is no other IT company that we would use.
Mary Ellen Plumley, Financial Coordinator
They are professional, knowledgeable and friendly, and always respond promptly to our concerns.
Feeser IT has been our IT company for our group medical practice for over 4 years. They installed the hardware required for our new EMR system at our 5 office locations, and have provided excellent remote and on-site support to all of our physicians and staff. They are professional, knowledgeable and friendly, and always respond promptly to our concerns. We know we can depend on Feeser for all our IT needs.
Marge Uhrich, Office Administrator
We always get a quick and knowledgeable response.
Since moving to Feeser IT, our company knows that any problem that we may have will be fixed very quickly and in a courteous manner. In the past, we have worked with other IT companies that were not as knowledgeable, very difficult to get in touch with and not very nice. When any of our employees reach out to Feeser, we always get a quick and knowledgeable response. Feeser IT has been in business for a long time and the reason behind that is because they employ a great staff that knows what they are doing.
Jennifer Ziegler, Office Manager
They have been there for us, night and day, weekdays, weekends, and even holidays.
We are a small law firm, very dependent on all of our IT requirements. Dave, Ivan, and everyone at Feeser have become invaluable partners as we try to work our way thru numerous internet problems, almost always on an emergency basis. They have been there for us, night and day, weekdays, weekends, and even holidays. They always calmly extinguish the internet crisis that we manage to find ourselves in from time to time. We have worked with them for about 10 years and their quality and responsiveness has not changed. We are proud and honored to recommend them.
They do it all with prompt and professional care, attention to detail, and a friendly, helpful attitude.
Feeser IT has been an amazing resource for all of us at Chester County Women’s Services. The support techs really know their stuff, and it’s such a relief for us to know that they are just a quick phone call away. Their website design skills continue to amaze and impress. They were able to update both our websites to make them more appealing to our clients and donors, and they do it all with prompt and professional care, attention to detail, and a friendly, helpful attitude. We highly recommend Feeser IT to anyone who is looking for a company they can count on to deliver exceptional products and services.
Brenda Orso, Development Coordinator
Enthusiasm for doing a great job and for increasing my business.
I'd just like to say how amazing it has been to work with Dave and his team. Dave has such enthusiasm for doing a great job and for increasing my business, which is the main reason for his doing a new website for me. He is genuinely interested in my Dog Training business and helping it to grow. There really wasn't any aspect of doing a website, or even good business advice, that Dave couldn't help me with, and I've been dealing with website issues for years. He's coordinating my business cards and tri-fold pamphlets, all new, to go with the website design, I've got the cards already and am so pleased with them. Yes, I'm a happy customer!
Pam Coath, Owner
They have provided seamless technical support for our five store locations.
I have had the pleasure of working with Feeser Computer Services for several years. They have provided seamless technical support for our five store locations. That support has been through phone calls, chat sessions, and on-site service. No matter the problem, the installation, or the support needed, the team members at Feeser have answered quickly, thoroughly, accurately, courteously and promptly.
Kirk Schrader, President
They are absolutely our “go-to” technology support.
We have been a client of Feeser’s for well over 10 years. We have purchased equipment and had them install entirely new systems. They are absolutely our “go-to” technology support. When anyone in our office has exhausted their technology skills, the next phrase is “call Feeser” We can count on them to help us remotely when at all possible, and if someone needs to come to our office that happens as promptly as possible. We love Feeser and all their staff!!
Pam Bennett, Office Administrator
They come in, ease your mind, and simply take care of the issue.
Our practice has been working with Feeser IT for over thirteen years, I wouldn't use anyone else. Their team is knowledgeable, friendly, and responsive and since a lot of IT issues happen unexpectedly, they come in, ease your mind and simply take care of the issue. I highly recommend Feeser IT.